We are always available to answer your questions about our products and services. If you don’t see your question answered here, please contact us at (855)CR-DADDY, (855)273-2339 or write to us at pop (at) crunchdaddy.com
Q: Can I order in advance of a holiday or other special occasion and have you delay shipping of my popcorn until a certain date?
A: Yes! The best way to let us know of your needs is to include instructions in the “Order Notes” section of your order. Should you forget to do that, please contact us with your needs after ordering so that we may take special care of your order.
Q: I’m looking for one of your savory flavors (like Movie Night Crunch, White Cheddar & Horseradish Crunch, Smokey Cheddar Crunch. Maryland Crab Feast Crunch or Bombay Market Crunch)… Are they still available?
Because of the high demand on our production during the fall/winter holiday season, we put our savory flavors on vacation until sometime in January so that we can serve you better. We appreciate your love for these products and look forward to bringing them back for you!
Meanwhile, we hope that you will enjoy our sweet offerings for this special time of the year!
Q: How long will my popcorn stay fresh?
A: All CrunchDaddy Popcorn is made-to-order and shipped fresh. While it can remain fresh in the packaging for several weeks, we highly recommend that you consume it as soon as possible and not delay your satisfaction! HOWEVER, once opened, please take care to ensure that the products are kept tightly sealed in the package in order to maintain optimal freshness. Popcorn that is allowed to sit open can go stale quickly. Never freeze or refrigerate popcorn!
Q: Do you sell a variety pack that has a small bag of each of your flavors?
A: The smallest size that we offer for sale are the 1-quart resealable bags for the caramelized popcorn products and 1 1/2-quart bags for the savory popcorn flavors. We do not sell a variety pack containing all of our gourmet popcorn flavors.
Q: I need to order CrunchDaddy Popcorn and send it to someone as a gift. Can you please not send the invoice showing prices?
A: Absolutely! When we see that the recipient of the order is different from the buyer, we automatically send a packing slip (that does not show pricing) rather than an invoice.
Q: Do you have a “Popcorn of the Month” program or a similar subscription service that we could use for gift giving?
A: Because of the many requests that we receive for this, we are considering it! If we do initiate such a program, we will announce it on our social media pages and through our email newsletter, so be sure to subscribe!
Q: Can I include a card or gift note with my popcorn order?
A: You can use the “Order Notes” section of your order to include a special message to your recipient. We will highlight your message on the packing slip to ensure that it is seen.
Q: Are CrunchDaddy Popcorn gift certificates available?
A: Gift cards are not available at this time, but will be available again soon. Please check back with us! ** If you are trying to redeem a gift certificate issued from our previous website, please contact us via email so we can take care of this issue for you. Your gift certificate code will be honored! Write to us: pop (at) crunchdaddy.com
Q: Is overnight or express delivery available?
A: We generally ship via USPS Priority Mail within 2-3 business days after your order is placed. If you have a need for overnight shipping or express local delivery in our delivery area, please call us to see if this can be arranged, (855) CR-DADDY… (855) 273-2339. We will do everything we can to accommodate your needs!
Q: Do you ship internationally?
A: Unfortunately, we are only able to ship within the 50 United States and to APO/FPO addresses.
Q: Is your popcorn non-GMO?
A: The popcorn kernels that we use are non-GMO… but so are everyone else’s! The good news is that popcorn comes from a different seed than the corn that we commonly consume as a vegetable. Thus far, popcorn has not been genetically modified and there is no genetically modified popcorn available on the market. For more information, see this article: Popcorn is Never a GMO
Q: Is your popcorn organic?
A: At this time we do not offer organic products, but we hope to incorporate more organic ingredients and offer organic selections in the future.
Q: Is your popcorn gluten-free?
A: Our products do not contain any wheat, nor are there any wheat products used in our kitchen or on our equipment.
Q: Are your gourmet popcorn products kosher or halal?
A: Our products are neither kosher nor halal certified.
Q: Many of your products contain soy lecithin. What is soy lecithin?
A: Soy lecithin is a naturally occurring fat derived from soybeans. It is used as an emulsifier, as explained in this article in The Huffington Post: “Soy Lecithin: Why is it in Everything?”
Q: What is “Cream of Tartar” as listed in some of your products’ ingredients?
A: Cream of Tartar (tartaric acid) is a byproduct of wine fermentation and used chiefly in baking powder.
Q: Are any of your products safe for people with peanut or nut allergies?
A: All of our products are processed on equipment that is used to produce products with nuts and peanuts. Therefore, NONE of our products are considered safe for consumption by persons with allergies to peanuts or nuts. This advisory also pertains to products that do not specifically list peanuts or tree nuts among the ingredients.
Q: I heard that you offer a discount for active duty military? How can I use that?
A: Yes! We believe in supporting our military and their families as best we can! However, we no longer offer a coupon code for this. As an alternative, we will, at our discretion, upgrade orders from military personnel to include more products or larger sizes than they paid for as a way of acknowledging their service and giving them more for their dollar. If you are ordering a gift for us to ship to a service member on active duty, please let us know this in the order notes so that we may thank them for their service to our country. Thank you!
Q: Do you offer (or plan to offer) any chocolate drizzled gourmet popcorn varieties?
A: Currently we do not produce any chocolate coated products. We love chocolate drizzled popcorn, provided that it is made with REAL chocolate rather than a compound coating. Sadly, most “chocolate drizzled” popcorn is not made with real chocolate, but rather a compound coating that sacrifices the chocolate liquor and cocoa fat for cocoa powder and vegetable oil in order to make it shelf-stable. The result is a waxy, cocoa-flavored product that may look like real chocolate, but is far inferior in taste and texture. Check the ingredients of any “chocolate drizzled” product for palm kernel oil or vegetable oil and you will see that the manufacturer is using a compound coating rather than real chocolate. If there comes a time that we offer a chocolate coated product, we can assure you that we will only use real chocolate on CrunchDaddy Popcorn.
Q: Do you sell a Chicago Mix or caramel and cheese popcorn mixed together?
A: No. Honestly, while we know that Chicago style popcorn is popular with some folks, we’re not fans of that mix… but you’re welcome to blend any CrunchDaddy Popcorn flavors that you wish! Crunch On!
Q: When will CrunchDaddy Popcorn be available in a store near me?
A: CrunchDaddy Popcorn is currently available at numerous locations in and around Baltimore, Maryland. While we will continue to expand our reach throughout the Baltimore/Washington area, we do not have plans for nationwide distribution just yet! The good news is that our website is available to you 24/7, 365 days a year and all of our products are made fresh-to-order! Please see our list of Retail Locations for the one near you.
Q: I own/manage a retail store and am interested in carrying CrunchDaddy Popcorn. How can I get information on wholesale pricing?
A: Please contact us via email (firstname.lastname@example.org) or phone (855) 273-2339, with your inquiry! We will be glad to speak with you! Our snail-mail contact information can be found here.
Q: I have an idea for a new popcorn product or flavor. Can I send it to you?
A: While we greatly appreciate your enthusiasm and interest, we can neither solicit nor accept ideas for new products or flavors.
Q: I need popcorn party favors. Do you make them?
A: We do not produce popcorn party favors, but we think they are an excellent idea and we highly recommend that you make them with CrunchDaddy Popcorn! Besides, anything that you make will look much better than something we could do!
Q: I’m planning to have a popcorn bar at my party/reception. Any tips for making it work?
A: The popcorn bar is a great idea, provided that you have some way of keeping the popcorn FRESH! Popcorn is a delicate product and can go stale in less than an hour if it is left exposed to the open air. Therefore we recommend that you either pre-portion the popcorn for your guests or serve the popcorn from a container that has a lid or other device in place for keeping the popcorn fresh.
Q: We love your _________ Crunch! Can I get the recipe from you?
A: Unfortunately we can not share our recipes and methods, but we appreciate the kind words!
Q: Does CrunchDaddy Popcorn have a retail store or factory that we can visit?
A: CrunchDaddy Popcorn is produced in a licensed commercial kitchen, but we are unable to accommodate visitors at this time, including requests for order pickup. We do not maintain our own retail store, but rather offer our products to retailers in the Baltimore/Washington area. Orders placed for delivery in Howard County, Maryland will be delivered by CrunchDaddy Popcorn staff (local delivery is free for orders of $25 or more; otherwise, a $5 fee applies).